Security & FAQ
How your data is protected and answers to common questions.
Your Data is Protected
Every PhotoFounder account is completely isolated. Your data, your photos, and your client information are never shared with or visible to other businesses on the platform. Each account has its own private storage and its own subdomain (or custom domain).
Account Security
- Secure login — your account is protected with encrypted passwords
- Automatic session management — you stay logged in securely without hassle
- Role-based permissions — each team member only sees what they need to
- Private by default — your business data is only accessible to your team
Frequently Asked Questions
Can I use PhotoFounder if I'm a solo photographer?
Yes. Every plan includes every feature and unlimited appointments, so the same plan works whether you shoot solo or grow into a team.
Can my clients book without creating an account?
Yes. New clients provide their details during booking and can optionally set a password afterward to access their portal.
Can I embed the booking portal on my website?
Yes. PhotoFounder provides an embeddable widget that works on any website.
Do I need my own Stripe account?
Yes. You connect your own Stripe account and payments go directly to you. PhotoFounder never holds your funds.
Can I use my own domain?
Yes. On every plan, you can connect your own custom domain with automatic SSL.
How does the AI photo editing work?
AI features (virtual staging, twilight, auto-edit) use credits. You purchase credits in advance and they're deducted each time you use a feature.
Is there a mobile app?
PhotoFounder works on all devices through your browser. All portals — booking, customer, admin, and staff — are fully mobile-friendly.
Can I have multiple locations?
Yes. Create as many locations and service areas as you need. Staff can be assigned to specific locations.
Can I switch from Yearly to Lifetime?
Yes, anytime. Unused time on your Yearly plan is not credited toward Lifetime.
What happens if my plan ends?
There is no free plan to downgrade to. If your plan ends, your admin dashboard is paused, but your booking site, client portal, and data stay intact.