Knowledge Base/Analytics

Analytics & Reporting

Track appointments, revenue, customers, services, and staff performance.

Analytics Dashboard
Analytics Dashboard

Dashboard Overview

At a glance, see:

  • Total appointments (all time and this month)
  • Revenue this month vs. last month (with % change)
  • Total customers
  • Pending appointments requiring action

Appointment Analytics

  • Status breakdown (completed, cancelled, pending, no-show)
  • Daily and hourly booking trends
  • Cancellation rate tracking

Revenue Analytics

  • Daily and monthly revenue charts
  • Payment method breakdown (Stripe vs. other)
  • Average order value
  • Revenue by service type

Customer Analytics

  • Total customers and growth rate
  • New vs. returning customer ratio
  • Repeat booking rate
  • Top customers by appointment count
  • Customer lifetime value

Service Analytics

  • Appointments by service type
  • Revenue by service type
  • Most and least popular services

Staff Analytics

  • Appointments completed per staff member
  • Revenue generated per staff member
  • Completion rates and performance tracking