Security & FAQ
How your data is protected and answers to common questions.
Your Data is Protected
Every PhotoFounder account is completely isolated. Your data, your photos, and your client information are never shared with or visible to other businesses on the platform. Each account has its own private storage and its own subdomain (or custom domain).
Account Security
- Secure login — your account is protected with encrypted passwords
- Automatic session management — you stay logged in securely without hassle
- Role-based permissions — each team member only sees what they need to
- Private by default — your business data is only accessible to your team
Frequently Asked Questions
Can I use PhotoFounder if I'm a solo photographer?
Yes. The Starter plan is free and supports a single team member with up to 25 appointments per year.
Can my clients book without creating an account?
Yes. New clients provide their details during booking and can optionally set a password afterward to access their portal.
Can I embed the booking portal on my website?
Yes. PhotoFounder provides an embeddable widget that works on any website.
Do I need my own Stripe account?
Yes. You connect your own Stripe account and payments go directly to you. PhotoFounder never holds your funds.
Can I use my own domain?
Yes. On Pro and Business plans, you can connect your own custom domain with automatic SSL.
How does the AI photo editing work?
AI features (virtual staging, twilight, auto-edit) use credits. You purchase credits in advance and they're deducted each time you use a feature.
Is there a mobile app?
PhotoFounder works on all devices through your browser. All portals — booking, customer, admin, and staff — are fully mobile-friendly.
Can I have multiple locations?
Yes. Create as many locations and service areas as you need. Staff can be assigned to specific locations.
What happens if I cancel my plan?
You can downgrade to the free Starter plan anytime. Your data stays intact — you just lose access to premium features until you upgrade again.